It all began with the absurdly brilliant notion of developing a new breed of BPO! We at TaskUs are aware that attaining development for our partners necessitates a culture of perpetual mobility. To get there, it is necessary to master consistency in a constantly changing environment, experiment with new technologies, and be ready to manage any issue at any time. Apply right away if you want to be a part of that.
Customer Service Representative Job In Taiwan
|Customer Service Representative
|San Antonio, TX
What does a Customer Support Advisor really do?
Not everyone will be qualified for this work, therefore think of yourself as someone who will deliver world-class service to our clients in an accurate, efficient, and respectful manner on every call as determined by several performance measures.
Since we are a phenomenally good firm, we make sure to hire only the finest of the best for our workforce. Come on, we need your complete focus right now as we try to visualise what it would be like to be a customer support advisor.
As a Customer Support Advisor, you will
- Through chat, email, and phone assistance, investigate and fix problems that clients’ end users have reported.
- Organize and maintain a test lab with working gadgets that can be utilised to replicate client problems.
- Make sure that all passwords, both internal and external, are kept private.
- Record all client interaction data in accordance with regular operating practises.
- Must be willing to participate in an evaluation that involves a 25 wpm typing test.
- Great written and verbal communication abilities
- Strong independent and teamwork skills must be displayed.
- Must be flexible and adaptable, ready to deal with process and information changes.
- Age requirement of at least 18 years.
- Must possess a GED or a High School Diploma.
- Must be prepared to submit to a background check
We are a group of exceptionally talented people that know how to use data and technology to best suit your needs. We see it as our duty to safeguard our partners’ interests and promote their long-term success through innovation and technology—powered by extremely talented people—in everything from digital customer experience to content security, AI operations, consulting, and everything in between.
- Excellent health, dental, vision, and prescription insurance.
- Matching 401k.
- Animal Insurance.
- Wellness coaches on staff.
- Plans for reimbursement for tuition and professional development.
- Hundreds of Savings on Your Favorite and Used Brands.
To secure what matters most and succeed in a world that is constantly evolving, TaskUs collaborates with the most disruptive and innovative brands in the world. With operations in the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia, TaskUs employs people all over the world. TaskUs is an employer that values diversity. With Us, life is better! Learn what it’s like to work for a firm that prioritises its employees over profits! You’ll appreciate your career with us if you enjoy working with cheerful, energetic overachievers and crazy growth.
What is the job of a customer service representative?
Customer service employees take orders, process returns, assist clients with complaints and enquiries, and provide information about goods and services. They are sometimes viewed as having a part in sales because they assist customers in understanding the goods and respond to inquiries regarding their reservations.
What are 3 important qualities of customer service?
Essentially, the three “p”s of professionalism, patience, and a “people-first” mindset are the three key components of good customer service. Although each customer’s experience with customer care is unique, as long as you’re adhering to these rules, you’re on the right route.
What are the qualifications for customer service representative?
- Customer support
- Product understanding.
- Market expertise.
- Outstanding concentration
- Solving issues.
- Expertise with documentation.
- Phone abilities.
Is customer service a good job?
Customer service is a wonderful profession. Because customer service representatives can enter the field with any degree of expertise and educational background, it is wrongly labelled as a “backup career.” However, customer service is one of the most important jobs you can play after product and sales because it is at the heart of a company’s success.
How to Apply?
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