Bell Boy Jobs In UAE. To ensure that Team Members are ready and knowledgeable to provide our Guests with an excellent experience from check-in to check-out, a front office manager oversees the front office team.
Bell Boy Jobs In UAE
Jobs Information
| Title | Bell Boy |
| Company Name | Hilton |
| Salary | 15.00-17.00 |
| Job Type | Full Time |
| Location | UAE |
What will I be doing?
The Front Office Team, which serves as the primary point of contact between guests, the hotel, and the other hotel departments, will be under your management as front desk manager. A front office manager must carry out the ensuing duties to the highest calibre because they are in charge of controlling our guests’ first impressions.
- Maintain good standards by supervising the entire front office function.
- Examine levels of customer satisfaction and track trends with an eye toward ongoing development.
- Make sure the front desk department performs with a sales mindset, recognises frequent and VIP guests, and promotes the hotel chain’s loyalty programme.
- Maximize room occupancy at the greatest rates and promote hotel amenities and services by using upselling strategies.
- Keep an eye on the appearance, performance, and standards of the front office personnel, with a strong emphasis on teamwork and training.
- Ascertain that team members are regularly trained to acquire and comprehend policies and procedures, have up-to-date understanding of hotel products, services, pricing, and policies, as well as local expertise.
- preserve effective working connections and lines of communication with all hotel departments.
- Keep an eye on staffing levels to satisfy company expectations.
- Create minutes of monthly communication meetings.
- Manage employee performance issues in accordance with the policies and procedures of the firm.
- Manage, develop, and train the Front Office team
- Abide by all health and safety laws, fire rules, and hotel security measures.
- When working with front-of-house equipment and property management systems, follow all policies and procedures.
- Help out other departments as needed
What are we looking for?
Front office managers for Hilton brands are always advocating for and collaborating with other Team Members on behalf of our guests. In order to succeed in this position, you should uphold the following principles, attitudes, and behaviours:
- A hotel management degree, certificate, or other comparable credential
- 3 years or more of front desk management experience in the hotel, leisure, or retail industries
- High level of IT expertise
- High level of business sensitivity and sales skills
- Knowledge of developing and managing people
- Previous departmental and profit-and-loss account management experience
- Outstanding interpersonal, leadership, and communication skills
- Responsible and tenacious
- Dedication to providing excellent customer service
- A capacity for pressured work
- High standards for grooming
- The capacity to adapt to different job settings
- The capacity to work both independently and collaboratively
You would benefit from showcasing the abilities and qualities listed below in this role:
- Have knowledge of property management systems
- A hotel management degree, certificate, or other comparable credential
What will it be like to work for Hilton?
With accommodations ranging from opulent full-service hotels and resorts to extended-stay suites and budget hotels, Hilton is the top global hospitality company. For almost a century, Hilton has provided the best lodging, services, facilities, and value to both business and leisure guests. Hilton is committed to upholding its legacy of offering outstanding guest experiences across all of its international brands. We work together as a team to provide extraordinary hospitality experiences all over the world every day because we are driven by the mission “to flood the earth with the light and warmth of welcome.” And the backbone of it all are our incredible Team Members!
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